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Questions about the site, corrections, privacy requests and business enquiries all reach the same desk. We read everything and reply to genuine enquiries within two business days.

We cannot help with an individual benefit case. IP1 Blog is not a government agency and has no access to any government system. We cannot check an application, change a decision, look up a payment date, or contact an agency for you. Please do not send Social Security numbers, case numbers, bank details or medical records — we will delete them rather than file them.

If you need help with your own case

Free, qualified help exists, and a person who can see your paperwork will always beat a website:

• Any benefit, any state — dial 211, or visit 211.org.
• Social Security, SSI or SSDI — SSA.gov or 1-800-772-1213.
• Medicare — free counseling from your State Health Insurance Assistance Program.
• Marketplace coverage — free local assisters at localhelp.healthcare.gov.
• Legal help — find a legal aid office at lsc.gov.

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